Bidding for a New South Wales region’s bus operations, a major engineering and transport operations company required a technology solution that would support the business and operational solution.

Catalyse Digitial worked closely with the business solutions teams to identify end to end technology solutions that provided operational efficiencies, customer experience improvements and technology based innovations.

Major products delivered through this engagement were,

• Business case in support of technology solutions
• Business and technical requirements
• Technology architecture for bus operations, maintenance, customer contact and corporate systems
• Deployment plan
• Total technology cost of ownership
• Risk management plan